Frequently Asked Questions

First, you need to know your policy number and the name of the policy holder on your account. Once on the portal website, select "Create New Account". Here you will need to enter your policy number and the policy holder name. Make sure you read and click the consent box to move forward. Click "Create New Account" and enter your email address and select a password. (Make sure this is something you will remember) Click "Sign Up" - and you're done! Now you're ready to submit your first electronic claim.

Please contact our call center at 1-866-597-2424, they will be able to reset or notify you of your account log-in details.

Select "Forgot Password" on the login screen and fill in the email address associated with the account. We will send you a link to this email address that allows you to reset your password.

Please contact our call center at 1-866-597-2424 with your policy number(s) to ensure they are linked together accurately.